Privacy declaration

Privacy declaration and COOKIE POLICY DEZEURE NV

Your personal data and privacy are very important. We do everything we can to treat this data with the most confidence.

In the "privacy statement" below, we describe how we process your personal data.

This Privacy statement relates to personal data collected and used by DEZEURE NV.

We act in accordance with the "Law of 08.12.1992 on protection of privacy with regard to the processing of personal data " and in accordance with the "General Data Protection Regulation" applicable from 25 May 2018 in the European Union, described as " GDPR / AVG ".

By visiting our website, you confirm that you have read and understood this Privacy statement.


Processing controller - Contact details

Definition of a processing controller: a natural or legal person, a public authority or a service that determines, alone or together with others, the purpose of and means for processing personal data; (GDPR / AVG art. 4, 7)


DEZEURE NV is responsible for processing your personal data. If you have questions, comments about our privacy statement, you can contact us through:

By post: DEZEURE NV, Izenbergestraat 5, 8630 Beauvoorde (Veurne)

By mail:

Via the website:

Collecting your data

We collect (personal) data from you that we obtained through our interactions with you. We have received the data directly from you or through parties to whom you provided this data for the purpose of giving it on to us (eg by completing a contact page, etc.).

We collect information about you when you call, mail us or when you use our mobile applications.


The right personal data and for the right purpose

Taking into account the nature, scope, context and purpose of the processing, as well as the seriousness of the risks to the rights and freedoms of natural persons, the controller takes appropriate technical and organizational measures to guarantee and be able to prove that the processing is carried out in accordance with this Regulation. These measures are evaluated and if necessary updated. (GDPR / AVG article 24, paragraph 1)

DEZEURE NV only processes personal data if necessary and for the intended purpose (eg contractual obligations, legal obligations, ...) or for a purpose for which you have given your agree, but also for the functioning of our company, to further develop our company and to meet your wishes.

In addition, we process certain data to keep you informed of new services and products in the context of our (direct) marketing. You have the right to object to this processing, therefore we provide a "unsubscribe" option on every newsletter.

Depending on these purposes, DEZEURE NV processes the following categories of personal data (non-exhaustive):

• Contact & identification data such as your name, mail address, telephone number, address, nationality, company name, position.

• Other personal data that is actively provided to DEZEURE NV (eg in correspondence or telephone conversations).

• If applicable, we collect financial data such as, bank account number and other payment data and data required for invoicing.

• A visit to the DEZEURE NV buildings is filmed via camera images with the aim of guaranteeing safety.

• It is possible that atmospheric pictures can be made in public spaces or during events organized by DEZEURE NV, which may subsequently be published on our website, social media channels, brochure, newsletter, etc. The use of this pictures is subject to the legislation on 'personality law' on image '(or portrait right).

o Atmospheric pictures are "non-targeted pictures" that do not have the intention of clearly photograph certain people.

o DEZEURE NV will try to avoid taking “focused pictures” (close-up) as much as possible. Everyone has the right to limit the use of their "targeted picture".

o please note: pictures taken by event organizers or by visitors to DEZEURE NV do not fall under our responsibility, for this you should best address these "other" processing controllers.

• Anonymous data is not personal data because it cannot be used to identify you. (eg statistical data on the number of visitors to our web pages)

You can also visit our website without having to provide any personal data.

We do not collect special categories of personal data (as determined in GDPR / AVG art. 9) and also not from persons younger than 16 years.


Protecting your data

DEZEURE NV has taken appropriate technical and organizational measures to guarantee and to be able to prove that the processing is in accordance with GDPR / AVG. (GDPR / AVG Art. 32).

These measures have been taken to protect your personal data against misuse, destruction, loss or other action that could compromise the security of your personal data.

In case of a data leak, the Data Protection Authority (GBA) will be notified depending on the severity. In case of a very serious leak, the parties involved are also informed. themselves (GDPR / AVG Art. 33, 34)

Legal basis of the processing

Personal data is processed based on GDPR / AVG Art. 6.1.

a. Permission

b. Necessary for the implementation of an agreement

c. Necessary to comply with a legal obligation

f. Necessary for doing business

Transfer to third parties

In some cases we are forced to share your data with third parties within the EEA who process your data on our behalf.

These processors are selected by us with the greatest care and DEZEURE NV guarantees that these processors will take the necessary technical and organizational measures to guarantee the security and confidentiality of the processing of your data. (eg: parcel services to bring your order to you, partners who sends our newsletters, maintenance of our IT infrastructure, ...)

In order to comply with a legal obligation, court order, procedure to prevent criminal acts, procedure to enforce our policy or to protect the rights and freedoms of others,… we can pass on your personal data to supervisory authorities, such as tax and customs authorities and other official authorities.

The information provided will not be passed on to third parties outside the EEA who do not offer an adequate level of protection of personal data.


The DEZEURE NV website contains links to other third-party websites. DEZEURE NV is not responsible for the content of those websites and the privacy standards of those third parties. For this you should read the privacy statement of that website.

EEA = European Economic Area

Saving your data

Depending on the intended purpose, DEZEURE NV will keep your personal data for:

• The time required to reach the goal

• The period required to meet the legal requirements

• The execution period of an agreement


Rights of the concerned person

You always have the right to view and copy, correct, delete, limit, object and transfer your personal data. You also have the right to withdraw your permission.

If you wish to exercise your rights, this can be done by sending a simple request to DEZEURE NV via one of the channels above in this privacy statement.

We reserve the right to request additional information for verification of your identity.

DEZEURE NV also reserves the right to refuse certain requests, and cannot be liable for the fact that deleted personal data will remain stored invisibly for DEZEURE NV.

DEZEURE NV will answer your request within the legal period as stipulated in GDPR / AVG Art. 12.3


If you have a complaint about the collection or processing of your personal data, please contact us directly via one of the channels above in this privacy statement.

You also have the right to submit a complaint at the supervisory authority, in Belgium this is the Data Protection Authority (GBA).

Data protection authority via



Cookies are used on the DEZEURE NV website. Cookies collect certain information and store it so that you as a visitor to our website can enjoy a correct, fast, efficient browsing experience.

When you first visit our website, you will be asked if you accept the use of cookies. If you do not accept these cookies, certain services and functions will not work.

How can you refuse or manage the use of cookies on DEZEURE NV online services?

Most cookies from are deleted when the browser is closed. However, there are some cookies that are stored during a certain period. You can always choose to delete them yourself at any time via your browser, below you will find the necessary explanation per browser.

• Internet Explorer:

• Chrome:

• Firefox:

• Safari:

When you delete cookies, you must bear in mind that certain graphic elements may not look nice, or that you cannot use certain applications.

What are cookies?

A cookie is a small data or text file that is stored by your browser on your computer or mobile device at the request of a website. The cookie file contains a unique code with which your browser can be recognized by the website during a visit to our online service or during successive, repeated visits.

A website can use the cookie to "remember" your actions or preferences over time. The cookie helps you to navigate from page to page on a website and to establish a secure connection, and it remembers your preferences from a previous visit when you return.

The website of DEZEURE NV uses cookies for the following purposes:

Kind of cookieFor who are the cookies?Name cookieDuration of a cookieFunction from the cookie
Statistic cookiesGoogle Analytics_ga2 yearsGives to unique users a willekeurig gekozen ID om gebruikers-, sessie- en campagnedata bij te houden.
Marketing cookiesFacebookDatr, fr, sbSession, and stay stored with a maximum of 2 yearsUsed by Facebook to register and report the interaction of the website users.
Session cookiesOwn cookiePHPSESSIDSessionThis cookie allows communication between the webserver and browser and saves temporary information from your session.


Google Analytics

DEZEURE NV uses google analytics to see how you found our website and how you browse our website. This can help us to improve our website.

The cookies used for this do not contain any personal information on the basis of which your identity can be retrieved.

By using the DEZEURE NV website, you agree that Google will process data about you in the manner and for the purposes set out on the Google website.

• DEZEURE NV has a processing agreement with Google

• the data is encrypted and processed anonymously

• We have deactivated "sharing data" with Google

• the Google Analytics cookies are not used in combination with other services from Google, such as DoubleClick and AdWords

• the information that Google collects is made anonymous as much as possible

• IP address is explicitly not given.

The information is transferred to and stored by Google on servers in the United States. Google is affiliated with the Privacy Shield program of the US Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data.

You can choose to no longer be followed by Google Analytics in the future by downloading and installing the Google Analytics Opt-Out Browser add-on for your current browser:

Online applications

DEZEURE NV provides plugins on its website to play a video (eg via YouTube).

Our website and mobile app functions also contain functions for social media such as Facebook, Instagram, ... that have their own privacy statements.

We ask that you carefully read their terms and conditions and the privacy statement before you enter personal data; we accept no responsibility or liability for these functions.

More information about the processing of your personal data via these online applications:

• YouTube:

• LinkedIn:

• Facebook and Instagram:


No texts or images may be reproduced from this website in any way without the express permission of DEZEURE NV.

Applicable law and jurisdiction

Belgian law applies to this privacy statement. In the event of a dispute, only the courts of the West-Flanders district have jurisdiction.

Changing this privacy statement

DEZEURE NV reserves the right to change this privacy statement so that it always reflects the way in which we process your personal data.

During your visit to our website, regularly return to this statement so that you are informed of important changes.

Last updated: 11/7/18